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Product: Brooks Slendergrips

Ask Phil_Brooks B17 Honey

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Brooks B17 Honey

Brooks B17 Black

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Brooks B17 Schwarz

Brooks B67 Black

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Brooks Slendergrips

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The part was delivered quickly and the instructions are clear

The part was delivered quickly and the…

Love my Veloretti Café Racer a lot!

It's so fast and perfect to ride in the city. 

Fast delivery and excellent customer service!

Love my Veloretti Café Racer a lot!

Hi Joost! 

So kind of you to place this 5-star review and share your experience with us. 

Thank you for trusting your little one with our Mini! Watch out because they go suuuuuuper fast once they get the hang of it. 

Team Veloretti  


Fantastic product and remarkably fast shipping! Great brand!

Fantastic product and remarkably fast…

Hi Juan,

We know, right! She's the best. 

We're getting there! Thank you for writing your review and seeing our growth. Step by step, indeed. 

We're expanding our customer care team monthly to provide the best service possible! 

Thanks again! 

Team Veloretti

Petra she is TOP quality client service. Veloretti client service has to improve a lot but they are getting better I believe step by step. Hope in a short time it would be possible to have an answer to any problem in a few minutes/hours like Cowboy or Van Moof.

Petra she is TOP quality client…

Hi Hari, 

Thank you for your nice feedback! 

We appreciate your kind words and are happy to hear that your daughter is in love with her new Maxi. It's great that assembly was easy and you are satisfied with your purchase. 

Hope she will create many happy memories. 

Veloretti - Customer Care Team 


 

Delivery was on time and it was already partly fixed, i just had to fix the handle bar. My daughter loves it. i felt it was good purchase and hope nothing go wrong ;-)

Delivery was on time and it was already…

Hi Andres, 

Thank you for your 5 star review! 

Great that you have received your order in a very short time and your little can enjoy his/her Tricycle already. 

Wishing many happy memories together! 

Veloretti - Customer Care Team 

Quick delivery

Hi Jean, 

Thank you for your amazing review! 

You are a true hero for biking 25km to get your bike fixed! What a great workout! :) We are also happy that we were able to help you on the spot right away! 

Many more happy kilometres with your Veloretti! 

Veloretti - Customer Care Team 

Friendly and fast repairs in Amsterdam. Funny to bike 25km for this service, but didn’t even try the online service, because I like the ride!

Friendly and fast repairs in Amsterdam

Hi Tim,

Thanks for sharing your experience with us! The stickers should be without damage and straight! 

Don't hesitate to contact our customer care for replacement stickers. We're happy to send you those! 

Team Veloretti 

I really like the brand and the design of the bikes. Everything was easy and fast. Only the stickers on the bike were not really straight and the black one with veloretti on it had a hole in it already. It was a little disappointing to be honest.
But I would still recommend the bikes and the company.

I really like the brand and the design…

Hi Lisa! 

So glad you could order and assemble your Robin without a drop of sweat. We do everything possible to deliver as fast as possible after ordering your bike.

We wish you a lot of fun and enjoyment in the following years!

Team Veloretti 

Super happy with my Veloretti! The website is very user friendly and delivery was well within the indicated period. I received all the part I ordered and a clear user manual. The design is stylish and simple.

Super happy with my Veloretti

Hi Mahmoud! Thank you for sharing your feedback through this review. 

We do everything to deliver as fast as possible and have our bikes to our customers smooth and effortless so that they can have the same experience on their bike. 

Thank you for trusting your little one with our Mini! 

Team Veloretti

Service was smooth. Easy order. Arrived within time frame.

Service was smooth

Hi Nadia, 

Thank you for your amazing review! 

We are very happy that you trusted us with your son's first bike and even more happy that he enjoys it so much. We also value your feedback on the manual that wasn't that easy to follow. We shall look into it more. :) 

Wishing you many happy memories with your Veloretti! 

Veloretti - Customer Care Team 

Our son is so happy with his bike. We love it. Amazing service, came in so fast. The only thing was that the manual was very hard to read and follow

Our son is so happy with his bike

Hi Kai,

Fast delivery is what we're about. (When in stock of course)

Thank you for your orders, and enjoy your bikes! 

Team Veloretti

Very fast delivery. Just one week After Ordering.

Very fast delivery

Dear Miss Emma, 

So good to see how proactive our customer care team helped you with your order. 

Don't hesitate to tag us in a picture if your little ones are exploring and balancing throughout Ireland.  

Thank you so much for your detailed review and for sharing your experience. 

Team Veloretti

We got two tricycles for our 2 year old twins recently.  The customer service was fantastic.  I realised I had got a digit in my contact number incorrect, & after emailing got a reply from the team very promptly to say my error had been corrected.  I also got a phonecall to confirm my address as I hadn't included a house number.  The tricycles were shipped quickly & made it to Ireland in well under 1 week.  The tricycles themselves are great quality, strong, look beautiful & we're easy to assemble.  I would highly recommend Veloretti

Highly recommended

Hi Belle, 

Thank you for you positive feedback! 

We are happy that you had a nice experience with purchasing a Junior bike for your little one. Great to know that even though one item was missing in the delivery, our colleagues helped you right away and everything was delivered in short notice. 

Happy cycling! 

Veloretti - Customer Care Team

Fast delivery! Friendly customer service, we missed the bell from the order and the next working day was acknowledged and process. Quality product.

Fast delivery. Good customer sevice.

Hi Patryk! 

So sweet of you for sharing this review. Thank you! 

Team Veloretti

Great company, the bikes are great and the staff very accommodating and friendly. 
This was certainly not my last bike I bought there.

Great company

Hi Carsten, 

It's great to hear that you are happy with your purchase and that you didn't have to wait for your order to arrive. Excellent quality is our main goal. 

Thank you for choosing Veloretti. 

Happy cycling, 

Veloretti - Customer Care Team 

Perfect :-) Fast delivery and the quality is excellent

Good Job :-)

Hi Grace, 

Thank you for your feedback! We are happy that your delivery to Ireland went smooth and fast. Hope your little one will create many amazing memories with our Veloretti bike.

Wishing you all the best. 

Veloretti - Customer Care Team

Delivered very fast

Hi Jelle, 

Thank you for your amazing review. It's great to hear that we've even exceeded your expectations. :) We are sure you'll be rocking it on the roads as well! 

Happy cycling! 

Veloretti - Customer Care Team 

Conform expectations. even more appealing then on the photo internet.

Conform expectations

Hi Brandon, 

Thank you for your nice review. We appreciate your positive feedback. 

Happy cycling! 

Veloretti - Customer Care Team 

Proper delivery, on time! Product was exactly like they promised! Quality stuff!

Proper stuff!

Hi Anna-Lena, 

We are super happy to hear that you are enjoying your new bike. Thank you for pointing out that the assembly wasn't easy as you expected. It is a great feedback that we value very much! 

Wishing you many happy kilometres with your Veloretti! 

Veloretti - Customer Care team 

I love my new bike.
In my opinion, the setup was a bit more complicated than expected. But I finally made it! The bike is very light in weight and the wheels are slim. In addition, the bike looks really cool and urban. Just the way I wanted it to be.
It drives very sleek and it gives me a good driving feeling.
I am very satisfied with my decision to buy a Veloretti bicycle!

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Brooks Fahrradgriffe Honey

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