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Trouvez un magasin près de chez vous
VELORETTI ELECTRIC

VELORETTI
VELORETTI
VELORETTI
VELORETTI

Obtenir un service dans nos magasins partenaires

Free test rides

Essayez l'un de nos vélos électriques et sentez la différence. Nos magasins partenaires proposent des essais gratuits pour l'Ivy et l'Ace Two, afin que vous puissiez voir ce qui vous convient le mieux.

Free test rides
Click and collect

Vous n'avez pas le temps de sortir la trousse à outils ? Choisissez la livraison en magasin partenaire et ils assembleront votre vélo électrique pour 99 €, afin qu'il soit prêt à rouler immédiatement. La première révision est gratuite.

Click and collect
Repair and service

Les techniciens qualifiés de nos magasins partenaires ont la formation et les pièces nécessaires pour s'occuper de votre Veloretti et vous permettre de reprendre la route sans souci.

Repair and service
Free test rides

Essayez l'un de nos vélos électriques et sentez la différence. Nos magasins partenaires proposent des essais gratuits pour l'Ivy et l'Ace Two, afin que vous puissiez voir ce qui vous convient le mieux.

Free test rides
Click and collect

Vous n'avez pas le temps de sortir la trousse à outils ? Choisissez la livraison en magasin partenaire et ils assembleront votre vélo électrique pour 99 €, afin qu'il soit prêt à rouler immédiatement. La première révision est gratuite.

Click and collect
Repair and service

Les techniciens qualifiés de nos magasins partenaires ont la formation et les pièces nécessaires pour s'occuper de votre Veloretti et vous permettre de reprendre la route sans souci.

Repair and service
Sélectionnez votre lieu de test

Van Woustraat 72h, 1073 LN, Amsterdam

Please note: Click and collect is unavailable at this location.

  • Monday - Friday: 9.30 - 18.00
  • Saturday: 10:00 - 17.30
  • Sunday: 12:00 - 17.00

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<h1>How it works</h1>

<h5>To test-ride at a partner location, please contact them directly. You can find locations and details in the map above. To test-ride at our Veloretti brand store, you can make an appointment on this page. City and Kids bike test rides are available at our brand store without appointment.</h5>

<h5>Our Ivy and Ace Two electric bikes are available to test ride at our partner stores. City and Kids bike test rides are only available at our Veloretti brand store.</h5>

Our test rides are free and usually take around 15-30 minutes. Please bring ID. 

When you purchase your Ivy or Ace Two, you can select your preferred location at checkout to have your bike and any accessories delivered to a partner store for assembly. This service costs an additional €99 paid upon pickup, and includes a first free bike service within 3 months. Good to know – the usual online delivery times will still apply. Delivery times change depending on the bike model and colour.

Once you’ve ordered, the bike will be delivered from our warehouse to the partner store according to the latest delivery times (these depend on the bike and colour). Once it arrives, our store partners will work hard to assemble your bikes as soon as possible within 5 working days. Bikes are not delivered to store partners faster than to home addresses.


We currently offer our click-and-collect assembly service in the Netherlands only. See the map above for your nearest location. We are working on expanding our partner network in the Netherlands, Germany and Belgium, so sign up for our newsletter to stay in the loop.

The Netherlands: Test rides, in-store assembly, and service via partner stores 

Germany: Service through local bike stores* 

Belgium: Service through local bike stores*

*We will take care of all bikes under warranty in Germany and Belgium, usually by arranging pick-up and return of your bike or via reimbursement of the invoice from your local bike store. We use high-end industry-standard components, so most local bike stores will be familiar with the parts and able to support you. 

No, our click-and-collect service is only available for Electric Two bikes at an additional €99 fee for the store partner. If you would like help assembling your City bike our assembly videos can help with the final steps to get you on the road.

Unfortunately this is not possible once your bike has been ordered. However, if your bike isn’t yet shipped then you can cancel your order and order again.

Get in touch with a partner store near you. If there isn’t a partner store in your area (yet), feel free to reach out to our customer service team. To contact customer care:

  • Monday - Friday: 10:00 - 17:00

  • Phone: +31 (0)20 261 14 33

  • Email: support@veloretti.com

  • Social media: Facebook & Instagram